Case study / Energy

Predictive maintenance across 4,200 field assets

An AI-assisted operations platform that turns sensor noise into a ranked list of assets that need attention this week.

Client
Sentinel
Sector
Energy
Year
2025
Scope
3 services
Services
AI automation / Cloud & APIs / Product design

Sentinel / Energy

Case study / 2025

01

27%

Fewer unplanned outages

02

3.5M

Events processed daily

03

4,200

Assets monitored

Context

The problem we found

Technicians were servicing equipment on a fixed calendar while a growing share of failures happened between visits. The data existed, but it lived in three historians and nobody trusted the models enough to act on them.

Method

How we worked

Four decisions that shaped the build.

  1. 01

    Built a feature pipeline over 3.5 million daily sensor events with data quality checks at the edge.

  2. 02

    Trained and evaluated failure models against known field maintenance outcomes.

  3. 03

    Designed a review workflow where every recommendation shows its evidence and a technician can overrule it.

  4. 04

    Deployed with a shadow period before recommendations influenced the maintenance schedule.

What the client said

“They earned trust before they asked for it. The model shipped in shadow mode for a month, and the technicians were the ones who promoted it.”
Priya Raman / COO, Halcyon
AI automationCloud & APIsProduct design
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